EDCC is a program that responds in near real-time to members registering at an ED in a prescribed area. Clinical staff collaborate directly with ED providers and staff to proactively offer enhanced member services (including mobile lab/infusion/diagnostics, Nurse Practitioner home visits) and direct admission and transfer assistance to lower levels of care as appropriate. Using a dynamic algorithm using alert data of chief complaining/symptoms, complexity and utilization history, avoidable ED and inpatient admissions are mitigated.