EDCC is a program that responds in near real-time to members registering at an ED in a prescribed area. Clinical staff collaborate directly with ED providers and staff to proactively offer enhanced member services such as (mobile lab,infusion/diagnostics,nurse practitioner home visits or direct admission / transfer assistance to lower levels of care as appropriate. Using a dynamic algorithm triggered off a hospital data feed, Carepointe®’s proprietary tech platform  matches the event to our member database to alert and mobilize the intervention in near real-time. 

The EDCC program can be used in combination with Intensive Case Management and Palliative Bridge Program for coordinated member services designed to create a safety net around high complexity populations for appropriate utilization management.